Know Before You Go
The below policies are in place for ENHYPEN on April 24. Please note these policies are subject to change, and fans are encouraged to check back frequently for updates.
As a result of recent guidance from the California Department of Public Health, fans are no longer required to show proof of COVID-19 vaccination, or negative COVID-19 test result for entry.
Bags (including clear), clutches, bum bags, and wallets must be smaller than 5 in. x 9 in. x 2 in., and are subject to manual inspection. All other purses/bags/clutches will not be permitted into the venue. Backpacks of any size are prohibited.
Small lockers are available to rent.
Guests who require a diaper bag or purse/bag for items medical in nature, such as prescription medication, breast pumps, and other special medical equipment, are permitted as long as they are within 12 in. x 12 in. x 12 in. These medical and diaper bags must undergo additional screening and inspection.
Honda Center reserves the right to amend or change this policy at any time.
For a complete list of prohibited bags and items, click here.
Brewery X Biergarten, located on the south side of Honda Center, is open to all ticket holders two hours prior to the start of the event. Don’t miss a DJ, games, happy hour items and specialty food items. Reservations are encouraged but not required.
To make a reservation, please click here.
Cameras of any kind are not permitted including polaroid or instax cameras. Photos, video, and live streaming are not permitted.
Camera equipment is not permitted, including selfie sticks, camera mounts, gimbals, stabilizers, tripods, monopods, microphones, and other external equipment. Binoculars are permitted.
Cellphones are permitted inside the arena.
To ensure quick and contactless transactions, only cashless payment methods are accepted. All major credit, debit, and mobile payments are accepted throughout Honda Center, including concessions, restaurants, parking, and merchandise. Cash is no longer accepted.
Cash to card machines are available inside Honda Center to convert cash to a card for a fee.
Freebies and banners are permitted to be distributed outside of Honda Center.
The sale of any items are prohibited on Honda Center property. Anyone caught selling items will be asked to leave Honda Center property.
Outside food & beverage items are not permitted inside Honda Center. This includes sealed water bottles and empty reusable bottles.
*Updated: April 22*
General Admission is first come, first serve standing room on the floor. Any row or seat number listed on a general admission ticket do not represent an entry time, reserved space, or designated area.
The below policies are not required for General Admission ticket holders. This is an option for fans who would like to receive a numbered wristband which will determine entry into Honda Center.
The offsite fan-made line General Admission will be honored. Fans are prohibited from lining up offsite any earlier than the day before the show. For example, the earliest a General Admission ticket holder for the April 24 show could begin lining up offsite is April 23 at 7:00 a.m. Any person lining up days in advance will be asked to be leave by Honda Center security and local law enforcement.
The official offsite fan-made line will be walked over in a single file line to Honda Center's South Entrance around 11:00 p.m. the night before the show by arena security. Once onsite, there will be two lines, one for VIP 1 ticket holders (North Entrance) and one for VIP 2 ticket holders (South Entrance).
Fans are required to adhere to Honda Center's Code of Conduct at all times. Any ticket holders that do not follow Honda Center's Code of Conduct and/or General Admission Policy put in place for this event may lose their place in line or have their tickets revoked.
GENERAL ADMISSION
General Admission ticket holders may begin lining up at Honda Center as early as midnight (12:00 a.m.) for the 8:00 a.m. wristband distribution at the corresponding entrances listed above.
At 8:00 a.m., fans will receive a sequentially numbered wristband. This wristband represents their place in line when entering Honda Center. After receiving their wristband, fans may leave Honda Center but must return by 2:00 p.m.* to their sequential place in line at their designated entrance. This time will be strictly enforced, guests are asked to plan accordingly.
If a numbered wristbanded guest arrives after 2:00 p.m.*, the number on their wristband is void and they will take their place at the end of the line.
Each guest must be in possession of a general admission ticket to obtain a wristband - only one wristband per guest will be distributed. Guests cannot reserve/pick-up wristbands for other guests. Honda Center distributed numbered wristbands are non-transferable. Loss, removal or tampering of the wristband will result in loss of place in the line.
Food and beverage items can only be consumed in the arena concourse. Food and beverage items are not allowed onto the arena floor during GA floor shows.
Folding chairs, blankets, and sleeping bags are permitted from midnight to 8:00 a.m. After 8:00 a.m., all items and trash must be removed from Honda Center property. Tents are not permitted at any time.
Honda Center and tour personnel reserve the right to amend or make changes to these policies at any time.
*All times and policies are subject to change.
Gifts for the artists are not permitted. Any gifts brought to Honda Center will be collected by a security team member upon entry.
Official lightsticks are permitted. No glowsticks, outside lights, or flashlights.
Lockers are available to rent for this event for $10 to $15, depending on the size of the locker needed.
A merchandise stand will be open at 10:00 a.m. on Wednesday, April 24 near the East Entrance of Honda Center.
A light stick pairing location will be near the Box Office from 11:30am to 6pm.
Additional pairing and merchandise locations will be available inside once arena doors open to the public.
Mobile tickets are required for entry. Screenshots, QR codes, PDF printouts, or on-screen PDF tickets will not be allowed.
To expedite entry, fans are asked to download their ticket and add to their mobile wallet before arriving and have mobile tickets ready on your phone for entry.
Tickets purchased via Ticketmaster.com can be accessed via the Ticketmaster app on your mobile device.
In an effort to continue the highest level of safety and security, Honda Center is enforcing a “no re-entry” policy for all ticketed events. If a guest has their ticket scanned for entry, and then leaves the arena, they will not be permitted to return using the same ticket. For emergency situations, please contact a Security or Guest Services Manager.
Parking will open at 7:00am on Wednesday, Apri 24.
Advance sales of parking passes are sold out. Limited onsite parking will be available for purchase via Ball Road to Lot 4. Do not use Douglass Road to access parking unless you have a pre-paid parking pass.
Alternative offsite lots are listed here.
Ticket holders getting dropped off will need to be dropped off and picked up at ARTIC.
For directions and additional parking information, please click here.
Plushies are permitted.
Listed but not limited to:
- Bags and purses larger than 5in. x 9in. x 2in, diaper/purse bag for medical items larger than 12in. x 12in. x 12in. or backpacks of any size. For more information on Honda Center’s No Bag Policy, click here
- Balloons
- Beach Balls
- Booster seats
- Briefcases
- Camera equipment: selfie sticks, camera mounts, gimbals, stabilizers, tripods, monopods, microphones, and other external equipment
- Clothing – any item of clothing with derogatory or obscene language that could be considered offensive to other guests and/or gang attire of any kind
- Coolers
- Confetti
- Distribution of promotional items, flyers, handbills and/or printed materials is not permitted without written permission of Honda Center. In addition, vending, peddling, or product sampling is not allowed
- Drums and other noise-making devices. Cowbells are allowed into the building for hockey games only
- Glow sticks
- Hoverboards
- Illegal drugs of any kind
- Laptops and/or tablets (non-sporting events only)
- Laser pointers
- No outside food or beverages allowed into the venue, including water bottles/containers (filled or empty). Exceptions may be made for medical reasons or baby food
- Reusable straws made from glass or metal
- Streamers
- Strollers - the only exception to this policy is if the guest has a ticket to a suite. In this case, the guest must take the stroller through one of the Southeast, Northeast, or Southwest private entrances. Upon entry, the stroller must be folded up and carried to the suite
- Toy weapons including toy guns, swords, lightsabers or any item that resembles a weapon
- Wallet chains
- Weapons – this includes law enforcement personnel not present in an official capacity. Weapons include, but are not limited to: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, knives, etc.
- Wrapped gifts
Drop-off: Guests using rideshare services and taxis must be dropped off at the Anaheim Regional Transportation Intermodal Center (ARTIC) at 2626 E. Katella Avenue, Anaheim 92806. Drivers must access Douglass Road from Katella Ave. and follow traffic control officer instructions.
Pick-up: The designated pick-up is located across Katella Ave. at the Anaheim Regional Transportation Intermodal Center (ARTIC) at 2626 E. Katella Avenue, Anaheim 92806. Guests will exit Honda Center, walk the designated sidewalk towards Katella Ave., and follow traffic control officer instructions to the pick-up location.
Signs are allowed as long as they are not derogatory or obscene, do not block the view of other guests, and are not attached to any pole. Signs cannot be larger than 26" x 30".
ENHYPEN VIP Information
VIP1
VIP1 Check-in Location: North Entrance
VIP1 ticket holders can line up at the North Entrance starting at midnight (12:01 a.m.) the day of the show, April 24. The offsite fan-made line will be honored and walked over just before midnight.
Numbered wristbands will start to be distributed at 8:00 a.m. Fans may leave after they receive their numbered wristband, but they must return to their sequential place in line by 2:00 p.m. VIP1 check-in will take place at the North Entrance between 11:00 a.m and 2:30 p.m. Late arrivals may lose their numbered place in line and will need to go to the end of the line. We strongly encourage fans to plan accordingly.
Each guest must be in possession of a VIP General Admission ticket to obtain a wristband - only one wristband per guest will be distributed. Guests cannot reserve/pick-up wristbands for other guests. Honda Center distributed numbered wristbands are non-transferable. Loss, removal or tampering of the wristband will result in loss of place in the line.
VIP2
VIP2 Check-in Location: South Entrance
VIP2 ticket holders can line up at the South Entrance starting at midnight (12:01 a.m.) the day of the show. The offsite fan-made line will be honored and walked over just before midnight.
Please note, if you are a VIP2 ticket holder with assigned seating in the 200's section, there is no need to arrive early. Your seats are assigned.
Numbered wristbands will start to be distributed at 8am. Fans may leave after they receive their numbered wristband, but they must return to their sequential place in line by 2:00 p.m. VIP2 check-in will take place at the South Entrance between 11:00 a.m. and 2:30 p.m. Late arrivals may lose their numbered place in line and will need to go to the end of the line. We strongly encourage fans to plan accordingly.
Each guest must be in possession of a VIP ticket to obtain a wristband - only one wristband per guest will be distributed. Guests cannot reserve/pick-up wristbands for other guests. Honda Center distributed numbered wristbands are non-transferable. Loss, removal or tampering of the wristband will result in loss of place in the line.