Please view complete re-opening policies, including those related to COVID-19, by clicking here.
To request media credentials or photo passes for an upcoming event please email firstname.lastname@example.org.
Single pocket clutches and wallets smaller than 5 in. x 9 in. x 1 in. are permitted through all entrances and are subject to manual inspection. All other purses/bags/clutches will not be permitted into the venue. Honda Center does not offer a bag check.
Guests who require a diaper bag or purse/bag for items medical in nature, such as prescription medication, breast pumps, and other special medical equipment, are permitted as long as they are within 16 in. x 12 in. x 12 in. These medical and diaper bags are required to go through additional screening and inspection.
Honda Center reserves the right to amend or make changes to this policy at any time.
Bag policy for the Anaheim Ducks ’22-’23 season will be announced at a later date.
Doors open 90 minutes prior to puck drop.
All entry doors at Honda Center are now outfitted with new state-of-the-art walk-through metal detection systems where fans will be screened prior to entry. This league-wide initiative aims to strengthen and standardize security practices, as well as ensure that the safety of our guests is a top priority. For more information, see Honda Center Security Policies.
No outside food or beverage is allowed in the building during an event.
For questions regarding an ADA accommodation, please either email email@example.com or call 714-704-2400.
In an effort to continue the highest level of safety and security, Honda Center is enforcing a “no re-entry” policy for all ticketed events. If a guest has their ticket scanned for entry, and then leaves the arena, they will not be permitted to return using the same ticket. For emergency situations, please contact a Security or Guest Services Manager.
Ducks birthday messages are available for $30. All proceeds benefit the Anaheim Ducks Foundation. We require at least 48 hours (business days) notice for a birthday message. Messages run during the first intermission of the game and can be seen only on the screens at each end of the arena.
Click here or call 877-WILDWING. Please note birthday messages are not available for Honda Center shows.
Honda Center is committed to ensure that each guest has a great experience and that guests with disabilities receive the accommodation he or she needs. Visit the ADA Accessibility page for information about accessible features of Honda Center. For specific questions that are not answered on this website or advance arrangements for ADA accommodations, please either email firstname.lastname@example.org or call 714-704-2400.
Cameras with lenses longer than six inches are prohibited inside the arena. Detachable lenses, regardless of size, are not permitted. The camera policy is subject to change dependent upon the event promoters’ requirements for each event.
The following camera related items are not permitted: Camera bags, video cameras, mountable cameras (i.e. GoPro), selfie sticks, camera mounts, gimbals, stabilizers, tripods, monopods, microphones, and other external equipment.
Straws made of other materials such as plastic, silicone, and paper are permitted. Straws made from glass or metal are not permitted.
For the complete general admission policy, see Honda Center General Building Policies.
For most events arena doors will open 1.5 hours prior to the start time of the event.
Jack Daniel’s Old No. 7 Club is a private restaurant and bar located on the exclusive Premium Level. This establishment is available to Club & Suite Holders along with the Ducks Glass Seat Holders only. If you are interested in making a reservation please email the restaurant manager at JDClub@hondacenter.com.
Guests with a disability who are assisted by a service dog may bring the service dog as permitted by the ADA. Guests who require assistance from his or her service dog while at the Honda Center are encouraged to contact email@example.com in advance to confirm seating locations or seat relocations.
Signs are allowed as long as they are not derogatory, obscene, do not block the view of other guests and are not attached to a pole of any kind. As a general rule, the size limit of signs is 26” x 30” (The sign policy is subject to change depending on each show’s individual policy).
Yes, please see our guest services desk outside of section 214 and an employee will escort you to the private mother’s nursing pod located conveniently on the arena concourse.
The Honda Center Box Office accepts cash and credit/debit cards. (Visa, Mastercard, American Express, and Discover)
GA ticket holders are able to arrive at Honda Center to obtain sequentially numbered wristbands starting at 1:00pm the day of the show in Lot 2. For the complete general admission policy, see Honda Center General Building Policies.
Guests wishing to upgrade their Anaheim Ducks tickets may do so at the box office windows inside the East Entrance, after entering the building.* Upgrades are subject to availability. Tickets purchased through a special offer or presale cannot be upgraded. Complimentary tickets have a value of $0.00 and cannot be upgraded.
Tickets for concerts and other special events are not eligible for upgrades.
Honda Center provides wheelchair-accessible and companion seating on each level of the arena, including the floor when the event offers floor seats. Guests who require wheelchair-accessible and companion seating are encouraged to purchase wheelchair-accessible tickets as soon as possible. Honda Center reserves the right to take appropriate legal action against guests who fraudulently obtain wheelchair and companion seats. Requests by guests with a disability who have tickets to non-wheelchair-accessible seats to relocate to wheelchair-accessible seating locations will be filled on a first-come, first-served basis and subject to availability. Event-day relocations to wheelchair-accessible seats are not guaranteed.
Wheelchair-accessible seats are located in the following locations:
Yes. However, due to the high volume of requests received, the Anaheim Ducks and Honda Center cannot guarantee a donation will be sent to every organization. To learn how to make a donation request please visit the Donation Requests Page.
Click here for Ducks Group Opportunities or reach a Ducks group sales representative by calling (714) 940-2900.
All group tickets will be mailed to you, as long as there is enough time remaining before the event. Please contact your group sales ticket representative with any questions.
The deadline to order tickets varies by event. Click here for Honda Center group deadlines. To check Anaheim Ducks group deadlines please call 877-WILDWING.
The safest way to pick up a guest at Honda Center can be found by entering the parking lot via Douglass Road/Stanley Cup Way. Pull forward to the parking booths and enter the parking lot. Locate an empty parking stall and either meet your guest at the parking stall or meet them at a designated pick up location and walk back to your vehicle. Please note that all of the curbs surrounding Honda Center are designated as fire lanes. No parking or stopping is allowed.
On an exception basis, drivers who are picking up or dropping off guests with disabilities may pick up or drop off the guest at curb ramps that are immediately adjacent to the building but the guest must be present while the vehicle is stopped at such ramps.
The safest way to drop off a guest at Honda Center can be found by entering the parking lot via Douglass Road/Stanley Cup Way. Pull forward to the Gate 3 parking booths and let the cashier know you would like to drop off your guest. The cashier will allow you to purchase a “Refund” parking ticket. The purchase of this ticket provides you with 30 minutes to drop off your guest. The unloading zone is located on the South side of Honda Center adjacent to the TCL Entrance. Please note that all of the curbs surrounding Honda Center are designated as Fire Lanes. No Parking or Stopping is allowed. You will be completely refunded your entire parking fee at the “Refund Gate” provided you exit the parking lot within the 30 minute limit.
Tailgating and alcohol are prohibited in the Honda Center parking lot.
Our main gate (Gate 3) is usually open three hours prior to the doors of the arena opening. For most events, all parking gates will be open one hour prior to the doors of the arena opening. The main gate (Gate 3) is always open for the Box Office and Ducks Team Store.
Accessible stalls are located in each Honda Center parking lot as shown on the map below. Only guests who display a disability placard or a disability license plate will be permitted to parked Accessible parking stalls. Honda Center honors current disability plates and placards issued by all 50 States, the District of Columbia, and all Canadian Provinces. Guests should display his or her placard upon entry through parking booths and as the vehicle travels to and remains parked in an accessible stall. Accessible parking is provided on a first-come, first-served basis.
When dropping off or picking up a guest with a disability, please proceed through the parking booths and notify the parking attendant that you need to drop off or pick up a guest with a disability and proceed to one of the curb ramps immediately adjacent to the building. Pickups and drop offs require payment of the posted parking fee, however, a refund will be provided if exiting within 30 minutes. The guest with the disability must be present while the vehicle is stopped at such ramps.
Honda Center is committed to ensure that each guest has a great experience and that guests with disabilities receive the accommodation he or she needs. Visit our ADA Accessibility page for more information. For specific questions that are not answered on this website or advance arrangements for ADA accommodations, please either email firstname.lastname@example.org or call 714-704-2400.
Yes, please see our guest services desk outside of section 214 and a female employee will escort you to a private mother’s nursing area.